Get started
Go from a new account to your first results, and learn the terms the rest of the academy uses.Welcome to Trackbase
What Trackbase measures and the three kinds of data it combines.
Quickstart
Set up your brand, add prompts and connect your website.
Product map
What every item in the dashboard menu does.
Metrics overview
The dashboard metrics, how they are calculated and how to read them together.
Set up and measure
Brand profile
Tell Trackbase which names count as a mention of your brand.
Adding prompts
Choose the questions to track and add them manually or from suggestions.
Crawler analytics
See which AI crawlers read your website and which pages they request.
Page tracker
Follow single pages from crawl to citation to click.
Troubleshooting
Why did my score drop?
Five causes to check, in order, before you act on a drop.
Why is my visibility zero?
From missing prompts to a brand name that is not recognized.
Reference
Glossary
Every term Trackbase uses, defined in one or two sentences.